Australian Timber Products Pty Ltd (Austim) Ph: +61 8 9409 6111 Fx: +61 8 9309 1760
252 Gnangara Rd, Landsdale WA 6065

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SERVICE OFFER

The management and staff at Austim have a very clear stance on customer service. We simply want to make it 'Easy for you to buy timber.' If we are able to become a problem solver for our client, we then become an integral part of their business and this is our aim. We strive to become indispensable to our customers, so they view us as a business partner, rather than just another supply entity.

We understand that without customers, our business is nothing and all our activities are centred on relationship building and aiming to make the customer as comfortable as possible in their dealings with our company.

We aim to come across as simply "Great people to deal with."

At the same time, we practice honesty and integrity and pride ourselves in our understanding of our product offer and the technical and logistical issues that accompany bringing these products to market.

We will always treat our customers with the respect they deserve and all dealings will be held in the highest confidentiality.

Our ultimate aim is to be placed at the "Top of the Speed Dial" for every customer.

Please view our "Customer Service Commitment"

  • Customer Service Commitment
  • Customer Service Commitment